Home > Customer Service > Returning Policy

Returning Policy

Returning Policy

 

RETURNS:
Every product-detail page clearly identifies if an item is either:

  • NOT ELIGIBLE for return (denoted Final Sale)
  • ELIGIBLE for return within 14 days after item(s) is delivered

A return can be initiated by calling 713-857-3427 or by email lrantiques@lrantiques.com. When calling or email you will need to reference your order number and reason for the return.

 

The customer is responsible for properly packing, shipping and insuring the item(s) in transit for return. All item(s) have to arrive in the same condition it was shipped from LR Antiques. After a return arrives a examination of the items will be done and a credit will be issued to non damaged item(s).
DAMAGED OR MISSING ITEMS:
We’re really sorry there’s something wrong with your order. The good news is that we can help: Damaged items can be returned, and missing hardware can often be replaced.

CONTACT INFO:
Email us at LRAntiques@LRAntiques.com
or Call us 713- 935-0121

HOURS OF OPERATION:
Monday – Friday: 7am – 8 pm PST
Saturday and Sunday: 6 am – 4 pm PST
Holidays: Closed